Customer support
Every shopper’s call, answered.
LiveSpeech Voice AI answers your shoppers’ calls 24/7—from shopping questions to order and delivery updates.
For online shopping malls, online stores and e-commerce businesses.
- Shopping questions, answered
- Answers product, shipping and return-policy questions from the FAQs and documents you upload. Edits reach live calls within 5 minutes.
- Order and delivery updates
- Uses order information from your connected store to answer shoppers’ order-status and delivery questions during the call.
- Your team, kept in the loop
- Transfers to your team when needed; if nobody answers, takes a message. Emails a summary after every call so your team can follow up.
2,400+
customer calls answered for online stores in 90 days, with no outagesOnline stores